Chronic patients are those who live with some health conditions for their entire lives from the point of diagnosis and in order to live comfortably and pain free , they need constant monitoring. A case management nurse oversees the long term treatment of a patient as well as making plans for things that might be needed, a nurse case manager is a registered nurse. In an attempt to fill their capacities, nurse case managers tend to work closely with the families of the patient and the patients themselves to provide the much needed care.
Not only hospitals employ case management nurses but hospices and rehabilitation centers could also employ their services. The duties of a nurse case manager differ from one patient to another and from one facility to another as the needs of one patient are not the exact same of the other. A nurse case manager will have to do their own research to better understand a patient’s condition and how best to help them.
Chronic conditions that don’t get total recovery have to be monitored and tracked in an effort to ensure that the patient is progressive rather than having their health deteriorate. A nurse case manager will spend a lot of time with the patient and when it comes to medication, they draw plans for medication.
A nurse case manager sometimes has to work like an insurance adjuster for the patient , especially if they have to deal with insurance claims,the nurse has to make sure that they provide care that is affordable for the patient.
Since case management nurses are not directly involved in care but rather administrative , they need to be well organized Proper file keeping is also paramount for a case management nurse because the same files may need to be revisited in the future. A case management nurse needs to have the ability to multitask and to coordinate several aspect of the job especially if dealing with multiple patients at one time. Patients battling chronic conditions will be in a hospital for a long time and this makes it necessary for a case management nurse to be present so as to observe the care being given to the patient, here they can accept it or rule it as unfit for their patient. There are instances where the patients that a nurse case manager is responsible for are unable to cater for their own bills , a nurse case manager has to work with social departments to ensure that patients do not miss out on the needed care.